She Spent Eight Days Trying to Reach a Seller Who Sent Her the Wrong Item and Heard Nothing Until She Filed a Chargeback, Then Received an Email Claiming a Return Label Was Sent and Threatening Her With a $15 Fee
She’d purchased an item from an online store using Shop.com on June 25th for $87, receiving it on July 2nd only to discover it was the wrong item entirely. Her initial attempts to reach the seller by phone went unanswered, so she followed up with an email to the address listed on their website. Trying…