Exhausted Tenant Says a Portal Glitch Double Charged His Rent and Both the Bank and Leasing Office Are Refusing to Fix the Mess
You pay rent the same way you always do. Log into the portal. Submit the payment. Move on with your day assuming everything worked the way it should. Then a few hours later, you check your bank account and realize the system didn’t process your rent once. It processed it twice. That’s exactly what happened…