He’d hired a plumber with strong reviews, over 80 five star ratings on Google, to replace his water heater, agreeing to a clear payment structure upfront. He’d cover the labor directly with the plumber, while paying the store separately for materials needed to complete the job. Once at the store, the plumber called the pro…

His 2017 Subaru WRX STI had developed a knocking sound in the engine bay on his way to work, prompting him to have it towed to a Subaru shop once he arrived. Once there, the shop started the engine, which produced a loud boom before locking up entirely, confirming a rod knock had completely destroyed…

He’d gone into a new dental clinic for a routine checkup, x-rays, and cleaning, and before any actual treatment took place, the office printed out an Active Treatment Plan showing his Priority 1 items, the exam, cleaning, x-rays, diagnostic casts, and caries assessment. Every single line item on that printed plan showed $0.00 under the…

She’d received a call appearing to come from her actual bank’s phone number, with the caller claiming fraud had been flagged on her account, specifically that someone had gained access to her online banking and was attempting to send themselves money via Zelle. Over the course of nearly an hour on the phone, the situation…